Case Management

Through the Ryan White Part B (RWPB) funding program, our Case Managers assist low-income HIV-infected individuals with access to core medical and support services.

Eligible clients receive in-house (medical and non-medical) Case Management Services, Housing Assistance, AIDS Pharmaceutical Assistance, Health Insurance Premium and Cost Sharing Assistance, as well as Psychosocial or Group Support, etc. at BASIC and linkage services of HIV medical care and treatment services with our partner providers. The following are some of major services our Case Managers provide:

  • Determine client eligibility for the RWPB program services
  • Developing a care plan to best meet the identified needs
  • Help with health insurance enrollment
  • Setting up and facilitating appointments with primary and HIV medical care providers (including ADAP or AIDS Drug Assistance Program Treatments, Outpatient/ Ambulatory Health Services, Oral Health Care, Mental Health Services, etc.) from our partnering service providers.
  • Assisting with other support services, as needed, including medical adherence and transportation assistance, as well as support groups, etc.


To be eligible, all clients seeking RWPB program services must meet the following documentation requirements:

  • Proof of HIV Status;
  • Proof of Residency in Florida;
  • Not participating in local, state or federal programs where the same types of services are provided or available;
  • Low income less than or equal to 400% of the Federal Poverty Level; and
  • Willingness to cooperate and provide truthful information


To apply for RWPB program services from or through BASIC NWFL by filling out the eligibility form in the link below and bring it in with required documents to the BASIC NWFL office.

Get Started

For further information call Sharron Joseph, Director of Client Services at 850-772-6812.


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